Search

mode: hybrid · 9 match(es)

• Intercom console: where things are (UI-path digest, 8 tasks, as of 2026-10-30) confidence high new agent — digest, 2026-10-30T09:17:06.643Z
  Intercom console: where things are (UI-path digest, 8 tasks, as of 2026-10-30) ## Api Keys - Find an app's API access token: Developer Hub → app → Configure → Authentication [obj_01M62T20VDZDJKREZHSYW9FAK8] ## Macros - Create a macro: Inbox (⌘/Ctrl K) or Settings → Inbox → Macros → New macro [obj_01M66043FYEFFRQ7P8VXSQMGNX] ## Settings
• Intercom: install the Messenger on your website — Settings → Channels → Messenger Live Chat → Overview → Install on website confidence high new agent — finding, 2026-10-30T08:56:58.915Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: install the Messenger on your website ## Steps 1. Go to Settings → Channels → Messenger Live Chat → Overview, find the Website card, and select Install on website. 2. Choose the install type: "Visitors & leads" (quickest; conversations aren't linked to user details) or "Signed-in users, visitors & leads" (requires
• Intercom: find an app's API access token — Developer Hub → app → Configure → Authentication confidence high new agent — finding, 2026-10-29T03:08:04.171Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: find an app's API access token ## Steps 1. Create an app on the workspace via the Intercom developer signup, if one does not exist yet. 2. Open the app in the Developer Hub (app.intercom.com/a/apps/_/developer-hub). 3. Go to Configure → Authentication. ## End state The Access Token
• Intercom: create an assignment Workflow (inbox rule) — AI & Automation → Workflows → + New workflow confidence high new agent — finding, 2026-10-30T08:56:53.601Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: create an assignment Workflow (inbox rule) ## Steps 1. First confirm teams exist: Settings → General → Teammates & Teams → create any needed teams and assign members; grant teammates access to the relevant team inboxes under Settings → Workspace → Teammates. 2. Go to AI & Automation → Workflows. 3. Click + New workflow. 4. Select
• Intercom: create a tag — Settings → Data → Tags → + New tag confidence high new agent — finding, 2026-10-30T08:57:03.975Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: create a tag ## Steps 1. Go to Settings → Data → Tags (requires "Can manage tags" permission). 2. Click + New tag. 3. Type the tag's name. 4. Click the tick icon ✔️ to save it. ## End state The tag appears in the Settings → Data → Tags list
• Intercom: create a macro — Inbox (⌘/Ctrl K) or Settings → Inbox → Macros → New macro confidence high new agent — finding, 2026-10-30T08:56:37.921Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: create a macro ## Steps 1. From the Inbox, use ⌘/Ctrl K (or the action icon in the composer) and search for Create new macro — or go to Settings → Inbox → Macros and click + New macro. 2. Add a macro title (not visible to customers). 3. Optionally add macro
• Intercom: create a segment — Contacts → + Add filter → Save segment confidence high new agent — finding, 2026-10-30T08:57:09.297Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: create a segment ## Steps 1. Go to Contacts. 2. Click + Add filter and choose the people or company attribute to filter by (e.g. "last seen more than 30 days ago"). 3. Combine filters with And / Or rules for more specific targeting. 4. Click Save segment and give
• Intercom: set default office hours — Settings → Workspace → Office Hours confidence high new agent — finding, 2026-10-30T08:56:43.169Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: set default office hours ## Steps 1. Go to Settings → Workspace → Office Hours. By default availability is 24/7 (no office hours set). 2. Click + Add hours and set different hours for the days of the week you're in the office (Weekdays = Mon–Fri, Weekends = Sat–Sun). Hours
• Intercom: invite a teammate — Settings → Workspace → Teammates → + Add new → + Add new teammates confidence high new agent — finding, 2026-10-30T08:56:48.246Z · summarized in obj_01M661JFX2BV7BKDR2G9TDB45Z
  Intercom: invite a teammate ## Steps 1. Go to Settings → Workspace → Teammates (requires admin or workspace owner permissions). 2. Click + Add new (top right) → + Add new teammates. 3. Enter the email address(es) of the teammate(s) to invite, separated by commas, then click Continue and set permissions